onsdag 2 december 2009
Euroteam Scam - El Clasico November 2009
Euroteam is a scam and sells tickets they cannot deliver.
We bought tickets from Euroteam.net in September for the El Clasico in the end of November 2009. We paid upfront, and paid extra for having them delivered one week ahead of the game.
We had continous contact with them, and they promised the tickets were OK. When they weren't delivered when promised, they said they would be delivered to our hotel in Barcelona. As we were promised our tickets, we didn't cancel our trip, but payed for the flight and hotel and went to Barcelona.
The tickets did not show up on Saturday as promised. When we called, we we're told that they were being delivered, and that there were many tickets being delivered and that it would take time. But we should relax and look forward to enjoying the event. The tickets should be delivred on Sunday - the day of the match - latest at 14:00.
The morning of the day of the match they say that tickets are on the way, when we call.
Six hours ahead of the match, they call and say that no tickets are available.
Their supplier has not delivered any ticket. When trying to argue they hang up the phone, when we call them again. We are now in Barcelona, have paid a flight and hotel, and have no tickets to the game, with six hours to go.
Thanks a lot Euroteam!
We have now been promised to get a refund for our tickets. But that will take minium four weeks!!!. We paid them over two months ago. I wonder if we ever get our money back.
Euroteam is a scam - avoid them!
(PS. Link to this site so people find out and do not get fooled)
EDIT: We have gotten the money back. However no coverage for the cost of flying to Barcelona, or hotels etc. And definately not for all the trouble and anticipation that turned intoe a disaster.
I have been contacted by several people who have not got a refund for the same match. We were lucky. My advice is to contact EU's consumer organisation.
This is a totally different thing, but still very cool products. And these products do deliver.
We bought tickets from Euroteam.net in September for the El Clasico in the end of November 2009. We paid upfront, and paid extra for having them delivered one week ahead of the game.
We had continous contact with them, and they promised the tickets were OK. When they weren't delivered when promised, they said they would be delivered to our hotel in Barcelona. As we were promised our tickets, we didn't cancel our trip, but payed for the flight and hotel and went to Barcelona.
The tickets did not show up on Saturday as promised. When we called, we we're told that they were being delivered, and that there were many tickets being delivered and that it would take time. But we should relax and look forward to enjoying the event. The tickets should be delivred on Sunday - the day of the match - latest at 14:00.
The morning of the day of the match they say that tickets are on the way, when we call.
Six hours ahead of the match, they call and say that no tickets are available.
Their supplier has not delivered any ticket. When trying to argue they hang up the phone, when we call them again. We are now in Barcelona, have paid a flight and hotel, and have no tickets to the game, with six hours to go.
Thanks a lot Euroteam!
We have now been promised to get a refund for our tickets. But that will take minium four weeks!!!. We paid them over two months ago. I wonder if we ever get our money back.
Euroteam is a scam - avoid them!
(PS. Link to this site so people find out and do not get fooled)
EDIT: We have gotten the money back. However no coverage for the cost of flying to Barcelona, or hotels etc. And definately not for all the trouble and anticipation that turned intoe a disaster.
I have been contacted by several people who have not got a refund for the same match. We were lucky. My advice is to contact EU's consumer organisation.
This is a totally different thing, but still very cool products. And these products do deliver.
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